HomeRefund Policy

Refund Policy

Last updated: January 15, 2024

We want you to be satisfied with your premium subscription. This policy outlines how cancellations and refunds are handled for our services.

1How to Cancel

In-AppSettings → Premium → Manage → Cancel
iOSSettings → Your Name → Subscriptions → Qxottic
AndroidPlay Store → Menu → Subscriptions → Qxottic

2Refund Eligibility

Eligible

Technical issues, billing errors, or within 48 hours of first purchase.

Not Eligible

Partial periods, used subscriptions, or Terms violations.

3Non-Refundable Items

Super LikesProfile BoostsPartial periodsTerminated accountsChange of mind

4Processing Time

Credit Card: 5-10 days
PayPal: 3-5 days
App Store: Varies

5Contact

billing@qxottic.com|In-App: Settings → Help → Billing